Privacy Policy
Effective Date: December 21, 2025
Last Updated: December 21, 2025
Eric O Agency LLC (“Company,” “we,” “us,” or “our”) operates the website localmichiganagent.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site or interact with our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
Full name
Email address
Mailing address
Phone number (including mobile number for SMS communications)
Insurance-related information you submit through forms, quote requests, or consultations
Non-Personal Information
We may automatically collect non-personal information such as:
IP address
Browser type and version
Device information
Pages visited, referring URLs, and interaction data
This information is collected through cookies, pixels, and similar tracking technologies.
2. How We Use Your Information
We may use the information we collect for purposes including:
Providing Insurance Services: To respond to inquiries, provide insurance quotes, facilitate policy placement, and service existing or prospective policies
Communication: To send administrative messages, policy-related communications, appointment reminders, and marketing messages (including SMS if you have opted in)
Operational Purposes: To operate, maintain, and improve the Site and our services
Legal & Regulatory Compliance: To comply with applicable insurance, licensing, and regulatory requirements
Business Analytics: For internal reporting, analytics, audits, fraud prevention, and quality control
3. SMS / Text Messaging
By providing your mobile phone number, you consent to receive transactional and marketing SMS/text messages from Eric O Agency LLC, which may be sent using automated technology.
Opt-Out: You may opt out at any time by replying “STOP” to any message or contacting us directly
Message & Data Rates: Standard message and data rates may apply
Message Frequency: Message frequency varies based on your interaction with our services
Consent to receive SMS messages is not a condition of purchasing insurance.
4. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
Improve site functionality
Analyze traffic and usage patterns
Enhance user experience
You may disable cookies through your browser settings; however, doing so may limit certain Site features.
5. Disclosure of Your Information
We may share your information in the following circumstances:
Service Providers: With third-party vendors who perform services on our behalf (e.g., CRM platforms, email/SMS providers, analytics tools)
Insurance Carriers & Wholesalers: As necessary to obtain quotes, bind coverage, or service policies
Legal Requirements: To comply with applicable laws, court orders, subpoenas, or regulatory requests
Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information.
6. Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing information.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
Request access to your personal information
Request correction or deletion of your information
Withdraw consent for marketing communications
To exercise these rights, please contact us using the information below.
9. Children’s Privacy
The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe such information has been collected, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site constitutes acceptance of the revised policy.
11. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact:
Eric O Agency LLC
1801 Breton Rd
Grand Rapids, MI 49506
Email: [email protected]
Phone: +1 (313) 425-8558